Privacy Policy

 Last updated: March 15th 2025

This Privacy Policy describes the policies and procedures of THE WHISPERING DIVA on the collection, use and disclosure of Your information when You use the Website and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Website. By using this Site, You agree to the collection and use of information in accordance with Our Privacy Policy.

Definitions

For the purposes of Our Privacy Policy:

• You means the individual accessing or using the Site, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.
• THE WHISPERING DIVA (referred to as  "We" or "Us"  or "Our" in this Agreement) refers to the e-commerce business located at 441 Jane St Toronto ON M6S 3Z9.
• Account means a unique account created for You to access this Site or parts of this Site.
• Website refers to THE WHISPERING DIVA  accessible from

    https://www.thewhisperingdiva.ca      which is hosted by GoDaddy

• Site refers to the Website.
• Country refers to: Ontario, Canada
• Service Provider means any natural or legal person who processes the data on behalf of THE WHISPERING DIVA.  It refers to third-party companies,  to facilitate the Site, to provide the Site on behalf of THE WHISPERING DIVA, to perform services related to the Site or to assist THE WHISPERING DIVA in analyzing how the Site is used. For example, PayPal, which are integrated with GoDaddy.com,  collects Your information to process payments on this Site and GoDaddy.com uses your information to let Us know how Our Website is performing.
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use this Site.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Usage Data refers to data collected automatically, either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected:
Personal:

While using this Site, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data:
Usage Data is collected automatically when using this Site. Usage Data may include information such as Your Device's Internet Protocol address ( IP address), browser type, browser version, the pages of the Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access this Site by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use,  the unique ID of Your mobile device, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit the Site or when You access the Site by or through a mobile device. Additionally when You make a purchase or attempt to make a purchase through this Site, We collect certain information from You, including Your name, shipping address, email address, and phone number.
When We refer to “Personal Information” in this Privacy Policy, We are referring to both Device Information and Order Information: We use the Order Information that We collect generally to fulfill any orders placed through this Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, We use this Order Information to: Communicate with You; screen Our orders for potential risk or fraud; and when in line with the preferences You have shared with Us, provide You with information or advertising relating to Our products or services.
We use the Device Information that We collect to help Us screen for potential risk and fraud (in particular, Your IP address), and more generally to improve and optimize the Site.  For example, by generating analytics about how Our customers browse and interact with this Site, and to assess the success of Our marketing and advertising campaigns. We share Your Personal Information with third parties to help Us use Your Personal Information, as described above.  For example, the Website thewhisperingdiva.ca is hosted by GoDaddy.com and GoDaddy  partners with the payment processing platform, PayPal, to handle secure online payment transactions on behalf of THE WHISPERING DIVA. We encourage You to read each of their privacy policies and terms of use here:

https://godaddy.com/en-ca

https://paypal.com/ca/home

Tracking Technologies and Use of Cookies:

We use Cookies and similar tracking technologies to track the activity on this Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze this Site. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of this Site. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies 

Purpose: These Cookies are essential to provide You with services available through this Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, You may not be able to access parts of this Site.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies 

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

 Purpose: These Cookies allow Us to remember choices You make when You use this Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use this Website. 

Tracking and Performance Cookies

Type: Persistent Cookies 

Purpose: These Cookies are used to track information about traffic to this Website and how users use this Website. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You use to access this Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of this Website to see how Our users react to them.

Use of Your Personal Data

This Website may use Personal Data for the following purposes:

• To provide and maintain this Site, including to monitor the usage of this Site.
• To manage Your Account: to manage Your registration as a user of this Site. The Personal Data You provide can give You access to different functionalities of this Site that are available to You as a registered user.
• To contact You:  To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities or products, including the security updates, when necessary or reasonable for their implementation. 
• To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of this Site, to show advertisements to You to help support and maintain this Site, to contact You, to advertise on third party websites to You after You visited this Site, or for payment processing by PayPal.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies. We will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of this Site, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at Our operating office located in Toronto, Ontario Canada and in any other places where the parties involved in the processing (PayPal and GoDaddy) are located. It means that this information may be transferred to — and maintained on — computers located outside of Your province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with Our Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data to Law Enforcement

Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

We may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of THE WHISPERING DIVA
• Prevent or investigate possible wrongdoing in connection with this Website
• Protect the personal safety of Users of this Website or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is extremely important to Us, but remember that no method of transmission over the Internet, or method of electronic storage,  (other than payment information) is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Withdrawal of Consent

You may choose to withdraw your consent to the collection, use and disclosure of your personal information at any time, unless legal or contractual reasons prevent you from doing so. However, if you withdraw your consent, we may be unable to offer or provide you with certain goods and services.  If you would like to withdraw your consent or modify your preferences, please contact Us at janine@thewhisperingdiva.ca

Analytics

We  use third-party Service providers to monitor and analyze the use of this Site.  For example, We  use Google Analytics, Facebook Pixel, Facebook Mega Tag, Pinterest Mega Tag and Google AdSense  to help Us understand how Our customers use this Site.  You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: 

http://optout.aboutads.info/

Links to Other Websites

This Site may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Children's Privacy

This Site does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately. If We become aware that We have collected Personal Data from anyone under the age of 18, We take steps to remove that information from Our servers. 

 Age Restrictions

You must be at least 18 years of age to use this Site.. 

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You through a notice on the Home Page of this Site of any changes prior to the changes becoming effective. We will then post the new Privacy Policy on this page and update the "Last updated" date at the top of Our Privacy Policy. Changes to Our Privacy Policy are effective when they are posted on this page. However, it is still Your responsibility to review Our Privacy Policy periodically to make sure you are aware of any updates or changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact Us by email: janine@thewhisperingdiva.ca